Terms and Conditions

Terms and Conditions of Service

Effective Date: May 1, 2026

Last Updated: May 1, 2026

Issued by: Glanzs Data Private Limited

Please read these Terms and Conditions carefully before using the Datapret platform. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Definitions

For the purposes of these Terms, the following definitions apply:

• "Datapret" or "Platform" refers to the AI-powered data intelligence platform operated by Glanzs Data Private Limited, accessible at datapret.ai and related applications.

• "Company", "We", "Us", or "Our" refers to Glanzs Data Private Limited, a company incorporated under the laws of India.

• "User", "You", or "Your" refers to any individual, business, or entity that accesses or uses the Datapret platform, including account holders, team members, and API users.

• "Services" refers to all features, tools, dashboards, AI agents, reports, integrations, and API access provided through the Platform.

• "Client Data" refers to all data, content, and information that you connect, upload, or make accessible to the Platform through integrations or other means.

• "Subscription" refers to a paid plan granting access to specified features of the Platform for a defined billing period.
  
  

2. Acceptance of Terms

By creating an account, accessing the Platform, or using any part of our Services, you confirm that:

• You are at least 18 years of age and have the legal capacity to enter into a binding agreement.

• If you are accepting on behalf of a company or other legal entity, you have the authority to bind that entity to these Terms.

• You have read, understood, and agree to these Terms and our Privacy Policy.

We reserve the right to update or modify these Terms at any time. We will notify you of material changes via email or in-platform notification. Your continued use of the Platform after such notification constitutes acceptance of the revised Terms.

3. Account Registration and Security

3.1 Account Creation

To access the Services, you must register for an account by providing accurate, complete, and current information. You agree to update your information promptly if it changes.

3.2 Account Credentials

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must:

• Use a strong, unique password for your Datapret account.

• Notify us immediately at support@datapret.ai if you suspect any unauthorized access to your account.

• Not share your credentials with any third party outside your authorized team members.

3.3 Team Access

You may invite team members to access your account. You are responsible for ensuring that all team members comply with these Terms and for any actions taken by team members under your account.

4. Services and Features

4.1 Platform Access

Subject to these Terms and payment of applicable fees, Datapret grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during your Subscription period.

4.2 Integrations

Datapret enables you to connect third-party platforms and services, including but not limited to e-commerce platforms, advertising platforms, inventory systems, and payment gateways. By connecting third-party services, you authorize Datapret to access, retrieve, and process data from those services on your behalf, subject to the permissions you grant.

You acknowledge that Datapret's ability to access third-party data is subject to the terms of service of those third-party platforms. We are not responsible for any disruption to integrations caused by changes made by third-party platforms.

4.3 AI Agents and Automated Features

Datapret's AI agents and automated features are designed to assist with data analysis, reporting, and operational recommendations. You acknowledge that:

• AI-generated insights and recommendations are provided for informational purposes only and do not constitute professional financial, legal, or business advice.

• You are solely responsible for any business decisions made based on insights provided by the Platform.

• Automated actions, where enabled, are executed based on parameters and approvals set by you. You remain fully responsible for the outcomes of such automated actions.

4.4 API Access

If your Subscription includes API access, you may access the Platform programmatically subject to our API documentation and usage limits. You must not use the API in a manner that:

• Exceeds rate limits or places undue burden on our infrastructure.

• Reverse engineers, copies, or replicates the Platform's core functionality.

• Violates any applicable law or third-party rights.

We reserve the right to suspend or throttle API access if we determine that your usage is causing harm to Platform performance or other users.

5. Subscriptions, Billing, and Payment

5.1 Subscription Plans

Datapret offers subscription-based access to its Services. Details of available plans, pricing, and features are available at datapret.ai/pricing. We reserve the right to modify pricing with 30 days notice.

5.2 Billing

Subscriptions are billed in advance on a monthly or annual basis, as selected at the time of purchase. All fees are quoted in Indian Rupees (INR) unless otherwise specified and are inclusive of applicable taxes where required by law.

5.3 Payment

By providing payment details, you authorize us to charge the applicable fees to your payment method on a recurring basis until you cancel your Subscription. You are responsible for ensuring your payment details are kept current.

5.4 Refunds

Subscription fees are non-refundable except where required by applicable law or at our sole discretion. If you believe a charge has been made in error, please contact us within 7 days at billing@datapret.ai.

5.5 Cancellation

You may cancel your Subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to the Platform until the end of the paid period.

6. Client Data and Privacy

6.1 Your Data

You retain all ownership rights to your Client Data. By using the Platform, you grant Datapret a limited, worldwide, royalty-free license to access, process, store, and use your Client Data solely for the purpose of providing the Services to you.

6.2 Data Processing

Datapret processes Client Data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6.3 Data Confidentiality

We treat all Client Data as confidential and will not sell, rent, or disclose your Client Data to third parties except as required to provide the Services, comply with legal obligations, or with your explicit consent.

6.4 Aggregated and Anonymized Data

We may use aggregated, anonymized, and de-identified data derived from your use of the Platform to improve our Services, develop new features, and conduct research. Such data will not identify you or your business.

6.5 Data Retention and Deletion

We retain your Client Data for as long as your account is active or as needed to provide the Services. Upon termination of your account, we will retain your data for 30 days to allow for data export, after which it will be deleted from our active systems in accordance with our data retention policy.

7. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:

• Use the Platform to process or store data in violation of applicable privacy laws, including the Digital Personal Data Protection Act, 2023 (India).

• Attempt to gain unauthorized access to any part of the Platform, other accounts, or Datapret's systems or networks.

• Introduce malware, viruses, or other harmful code into the Platform.

• Use the Platform to engage in any fraudulent, abusive, or illegal activity.

• Resell, sublicense, or otherwise commercialize access to the Platform without our prior written consent.

• Use the Platform to scrape, copy, or reproduce any part of its content or functionality for a competing product or service.

• Impersonate any person or entity or misrepresent your affiliation with any entity.

We reserve the right to investigate and take appropriate action against any violation of this section, including suspension or termination of your account.

8. Intellectual Property

8.1 Datapret's IP

All rights, title, and interest in and to the Platform, including its design, software, algorithms, AI models, content, trademarks, and documentation, are and shall remain the exclusive property of Glanzs Data Private Limited. These Terms do not grant you any rights to our intellectual property except the limited license described herein.

8.2 Your IP

You retain all intellectual property rights in your Client Data and any content you provide to us. You represent and warrant that you have all necessary rights, permissions, and consents to share such data with us for the purposes described in these Terms.

8.3 Feedback

If you provide us with feedback, suggestions, or ideas regarding the Platform, you grant us a perpetual, irrevocable, royalty-free license to use such feedback for any purpose, including improving our Services, without any obligation to you.

9. Third-Party Services

The Platform integrates with and links to third-party services and platforms. These third-party services are governed by their own terms of service and privacy policies. Datapret does not endorse, control, or assume any responsibility for the content, terms, or practices of any third-party service.

Your use of third-party services connected through the Platform is at your own risk. We are not liable for any loss, damage, or claim arising from your use of third-party services.

10. Confidentiality

Both parties may receive confidential information from the other in connection with the Services. Each party agrees to:

• Hold the other's confidential information in strict confidence.

• Not disclose confidential information to any third party without prior written consent.

• Use confidential information solely for the purposes of these Terms.

This obligation of confidentiality does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

11. Disclaimers and Limitation of Liability

11.1 Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Datapret expressly disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Platform will be uninterrupted, error-free, or completely secure. We do not warrant the accuracy, completeness, or reliability of any data, insights, or recommendations provided through the Platform.

11.2 Limitation of Liability

To the maximum extent permitted by applicable law, Glanzs Data Private Limited and its directors, employees, partners, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform.

• Any loss of revenue, profits, data, business, or goodwill, even if advised of the possibility of such damages.

• Any decisions made based on AI-generated insights or recommendations from the Platform.

Our aggregate liability to you for all claims arising from or related to these Terms or the Services shall not exceed the total amount paid by you to Datapret in the three months immediately preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Glanzs Data Private Limited and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Platform or Services.

• Your violation of these Terms.

• Your violation of any applicable law or third-party rights.

• Any content or data you provide through the Platform.
  
  

13. Termination

13.1 Termination by You

You may terminate your account and these Terms at any time by cancelling your Subscription through your account settings and ceasing use of the Platform.

13.2 Termination by Us

We may suspend or terminate your access to the Platform at any time, with or without notice, if:

• You breach any provision of these Terms.

• We are required to do so by law.

• We discontinue the Platform or a material part of it.

• Your account has been inactive for a period exceeding 12 consecutive months.

13.3 Effect of Termination

Upon termination, your right to access and use the Platform will immediately cease. Sections relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law shall survive termination.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India). The seat of arbitration shall be Bengaluru, Karnataka, India. The language of arbitration shall be English.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Datapret regarding the Services and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce such provision in the future.

15.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms freely in connection with a merger, acquisition, or sale of all or substantially all of our assets.

15.5 Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms due to causes beyond our reasonable control, including acts of God, governmental actions, natural disasters, power outages, or internet disruptions.

15.6 Notices

Notices to you will be sent to the email address associated with your account. Notices to us should be sent to legal@datapret.ai or to our registered address.

16. Contact Us

If you have any questions about these Terms, please contact us:

Glanzs Data Private Limited

61 M(4) Periyar Colony, Anuppapalayam

Tiruppur, Coimbatore, Tamil Nadu 641652

India

GSTIN: 33AALCG8901A1ZY

Operating as: Datapret

Email: sanjay@datapret.ai 

Support: support@glanzs.com

Website: www.datapret.ai

By using Datapret, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.